Effective Date: [10/11/2018]
Nassim Car Rental (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our car rental services. Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
We collect and process different types of information in order to provide our services effectively. This includes:
- Personal Information: Full name, contact details (address, email, phone number), driver’s license information, payment information, and, if required, passport details for identification purposes.
- Rental Information: Rental history, booking preferences, location and date of rental, and other details related to your rental agreement.
- Technical Information: IP address, browser type, operating system, device information, and browsing activity on our website.
Some of this information is collected automatically, while other information is collected directly from you during the booking process.
2. How We Use Your Information
Your personal information is used for the following purposes:
- Service Provision: To facilitate car rentals, process payments, and manage reservations.
- Communication: To contact you about your reservation, notify you of any updates, and respond to inquiries.
- Customer Support: To provide assistance and address any issues you may encounter.
- Marketing: With your consent, we may send you promotional materials or special offers. You can opt out of marketing communications at any time.
- Legal Compliance: To comply with legal obligations, respond to requests from government authorities, and enforce our terms and conditions.
3. How We Share Your Information
We do not sell or lease your personal information to third parties. However, we may share your information with trusted parties under the following circumstances:
- Service Providers: Third-party providers that assist us in our operations, including payment processors, marketing agencies, and customer support platforms.
- Business Partners: Other companies that assist us in providing services or processing reservations (such as hotel or airport transfer services).
- Legal Obligations: If required by law or necessary to protect our rights, we may disclose information to regulatory authorities or law enforcement agencies.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure payment processing systems, encryption, and restricted access to personal data. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by contacting us directly.
- Deletion: You may request that we delete your personal data, subject to any legal obligations we may have to retain it.
- Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the “unsubscribe” link or by contacting us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience, analyze traffic, and understand how our website is used. You can set your browser to refuse cookies, but this may impact your ability to use certain features on our website.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. We encourage you to review this page regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: contact@nassimcar.com
- Phone: +212 672-961-303
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Last Updated: 29/10/2024